Visit Census™ is HIPAA compliant and has implemented HIPAA Privacy Rule Policies and Procedures according to the standards for Privacy of Individually Identifiable Health Information, 45 CFR 164 subpart E (the "Privacy Rule"), and it is our responsibility to protect individually identifiable health information and the system components that such data resides in under HIPAA, the Health Information Technology for Economic and Clinical Health Act (the "HITECH Act"), the security and privacy regulations implementing HIPAA and HITECH Act, as may be amended from time to time, other federal and state laws protecting confidentiality of health information, and professional ethics.

The law requires Visit Census™ to keep a patient's PHI private in accordance with the Notice of Privacy Practices issued by the applicable Covered Entity for as long as each Notice remains in effect. Visit Census™ has implemented appropriate safeguards and comply, where applicable, with the HIPAA Security Rule with respect to Electronic PHI, to prevent use or disclosure of PHI other than as permitted by HIPAA.

Patient's PHI and other sensitive information is encrypted at rest by using 256-bit keys, and then by Google Cloud Encrypt Storage. All connections from the browser to Visit Census™ (including API access) are required to use HTTPS and encrypted using TLS SHA-256 with RSA Encryption. Visit Census™ systems are kept up to date with the latest security patches and continuously monitored for new vulnerabilities through compliance, security mailing lists and security bulletins.

Visit Census™ is hosted and managed within Google Cloud's secure data centers, which allows Visit Census™ to leverage all of Google Cloud's built-in security, privacy and redundancy features. Google Cloud operations and services have been certified under: ISO 27001, ISO 27017, ISO 27018, SOC 1/2/3, PCI DSS, CSA STAR. Learn more about Google Cloud Security, certification and compliance.

Visit Census™ systems were designed as a cluster of nodes scattered across multiple cloud zones to ensure load balance, high-performance, high-availability, and eliminate downtime. Patient's database is replicated to multiple US regions and routinely backed up for redundancy and disaster recovery.

All Visit Census™ employees are trained to understand and implement HIPAA Policies and Procedures, the Privacy Rule and the Final Rule. Visit Census™ will also train all members of its workforce on all Policies and Procedures implemented in connection with any new or amended HIPAA and HITECH Act rules and regulations, as necessary and appropriate for the members of the workforce to carry out their functions within Visit Census™, before, on or as soon as reasonably possible after the effective date of such Policies and Procedures.

Visit Census™ maintains the global patient visit database. It's not bound by any particular EMR, EHR, CRM, or any other proprietary scheduling system. That allows Visit Census™ to track and unify patient visits across any service provider.

Proprietary Neural Network engine is constantly learns from past patient visits, creates a predictive model, and assigns show probabilities to upcoming patient visits in real-time.

Our patented compact and intuitive scheduling tool uses a Neural Network Predictive Engine™ and assists customer service personnel to select and book the best time slot available to reduce no-show rate and maximize Time Slot Efficiency™.

Use easy-to-read, Show Probability Heatmap that proposes time slots best suitable for a patient.

Creates stand by time slot in fully booked schedule by selecting potential no show time slots.

Mark upcoming visits as pending or confirmed.

Mark visits as "followup is needed" and track them to ensure the continuity of care as required by law.

Track and improve providers workflow by analyzing schedule capacity, no-show, and StandBy Time Slot™ utilization.

Integrate your Cerner EHR with Visit Census™ - lookup patients, book, and cancel appointments directly into Cerner Millennium in seconds. Continuous synchronization Smart Scheduler™ view with Cerner Millennium Backend.

Integrate your schedule engine with Visit Census™ services via secure REST API.